Go Goodwins Coaches, an independent operator until recently better known for its coaching activities than for bus operation, topped the Transport for Greater Manchester (TfGM) supplier ratings throughout the year running from April 2011 to the end of March 2012. Calculated on the basis of an operator’s performance against 15 key indicators, supplier rating scores (Go Goodwins’ is currently 95.93%) are more than just an ego boost for the operator concerned. They are important because in order to be invited to tender for TfGM minimum subsidy tenders, the organisation requires that in addition to qualifying for its preferred suppliers list (PSL) the supplier rating should be 72.5% rising to 75% from October this year.
Go Goodwins is a family business with three generations involved, all of them mechanically minded. A couple more generations worked in coaching before them, albeit in a very different business environment to that of today. Now in his seventies, Alan Goodwin is the eldest of the trio. He still provides advice (and interference) for his son Geoff, Geoff’s wife Suzanne, grandson Wesley and Wesley’s wife Sally, who manage the business today.
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